You send the idea
A sketch, a photograph of your job envelope, or a piece from our collection. Our desk reads it, asks what it needs to, and returns a written price, every line visible.
Same day
The process
How a piece is made.
Five steps, about a week, and a person answering you at every one of them.
You approve the model
A designer builds your piece as a model you can turn and examine. Ask for changes, twice if you wish. When you approve, the gold weight and the price are fixed.
1–2 working days
Made at the bench
A casting house we know well casts it in your gold, sets every stone by hand, and polishes it. You can follow each stage, without a single phone call.
About 5 working days
Inspected by hand
Size, weight, hallmark and finish are checked under a loupe, every stone is counted, and the piece is photographed from three sides. If it falls short, it is remade at our cost.
Before anything ships
Delivered to you
Tracked to your door, the declared value on the record, with one invoice for the entire piece.
Tracked · declared value
The same order on your screen, the desk’s and the casting house’s: the price, the model, the checks, the invoice.
Questions jewelers ask
Who actually makes the pieces?
Independent casting houses in the United States that we contract directly and inspect on every job. You deal only with us.
Do you use AI?
Yes, to price orders quickly, keep them moving and turn a brief into a spec. Every model is made and checked by a person, and every piece is cast, set and finished by hand.
What if a piece isn’t right?
If it fails our inspection, it never leaves. If it arrives not matching your order, tell us within 14 days and we remake it at our cost.
Who owns my design?
You do. Your designs and files stay in your private library, yours to export at any time; we do not reuse or publish them. Designs from our own collection remain ours, and a piece made for you from one is yours.